Get in Touch with ActiveRoots™
Have questions? We’re here to help! Whether you need assistance with your order, product recommendations, or general inquiries, our support team is ready to assist you.
- support@activeroots.store
Our customer support hours: Monday – Friday, 9 AM – 5 PM (EST)
For quick answers, check out our Frequently Asked Questions (FAQ) below.
Send us a message
Frequently Asked Questions
Orders & Shipping
Do you ship internationally?
Yes! We proudly ship worldwide. Shipping times and costs vary by destination and will be calculated at checkout.
How long does shipping take?
Orders are processed within 1-2 business days and typically arrive within 3-7 business days for US orders, and 14-16 days for international orders.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email.
Product Information
Are ActiveRoot™ supplements safe?
Yes! Our supplements are GMP-certified, made in the USA, and formulated with premium, tested ingredients for safety and effectiveness.
How do I take ActiveRoot™ supplements?
Each product comes with specific usage instructions. Always follow the label for best results.
Are your supplements plant-based?
Yes! We use high-quality, plant-based ingredients backed by science to support male vitality.
Returns & Refunds
Do you offer a guarantee?
Absolutely! We stand behind our products with a 1-Year Satisfaction Guarantee. If you’re not happy, contact us for a hassle-free refund.
How do I request a refund?
Simply email support@activeroot.store with your order details, and we’ll take care of the rest.